Allegations Against Staff or Volunteers Involving Children


Our organisations appointed person (s) to be responsible for dealing with allegations or suspicions of abuse are; Zoe Marler-Hausen (Porchester) Theresa Quartermaine (Porchester) and Jade Parker (Parkside).


Statement of Intent:

We believe that the health and safety of all our children and staff is of paramount importance and will take the necessary steps to ensure that procedures are in place to protect all our children and staff.

This policy should be read in conjunction with our ‘Safeguarding Children & Child Protection Policy’, Ladybirds ‘Staff Disciplinary’ and ‘Grievance Procedures’ and ‘General Data Protection Regulation and Confidentiality Policy’.


Confidentiality must be adhered to by all staff and Management throughout the entire process. 

Procedures should an allegation be made against a member of staff:

We have adopted the Working Together to Safeguard Children Government guidance procedures and the Local Safeguarding Children’s Boards (LSCB) child protection procedure, which aim to ensure that all agencies working with children adopt processes and achieve outcomes which are consistent in terms of natural justice for staff against whom allegations are made and for the child concerned.


Reporting Concerns:

Any allegation of abuse must be reported to the setting’s Manager.


If the Manager is implicated in the allegation, the concern must be reported to a senior staff member and a Director.


In either case a record of an allegation must not unilaterally determine its validity and failure to report it in accordance with procedures is a potential disciplinary matter.


Any member of staff who believes that allegations or concerns, which have been reported to the appropriate Manager, are not being investigated properly has a responsibility to report it to a higher level at either pre-school setting (Parkside or Porchester) or directly to the Local Authority Designated Officer (LADO).


In the first instance the staff member/s implicated will be removed from ratio within the setting, the (LADO) will be contacted for advice. Under this guidance the (LADO) must be notified of all allegations within 24 hours of a complaint being received where it is alleged that a person who works with children has:

  • Behaved in a way that has harmed or may have harmed a child or children
  • Possibly committed a criminal offence against or related to a child or children
  • Behaved towards a child or children in a way that indicated that she/he is unsuitable to work with children


This process does not replace our Safeguarding Children policy nor the Ladybirds ‘Staff Disciplinary’ and ‘Grievance Procedures’ and will be used in conjunction with them.


Management of an allegation of abuse may involve one, or all, of the following:

  • A Police investigation of a possible criminal offence
  • Enquiries and assessment by Children’s Social Care about whether a child is in need, of protection or in need of services
  • Consideration by an employer of disciplinary action in respect of the individual


Any allegation that an employee/volunteer has behaved in a way that has harmed, or may have harmed, a child must be taken seriously and dealt with sensitively and promptly.


Suspension should not be automatic, but must be considered (normally at the first strategy discussion) if:

  • There is cause, to suspect a child is at risk of significant harm; or
  • The allegation warrants investigation by the Police; or
  • The allegation is so serious that it might be grounds for dismissal.

If an urgent consideration of the option of suspension is required prior to that discussion, the LADO should canvass the views of Police and Children’s Social Care on suspension and inform the employer.


A decision to suspend or temporarily re-deploy staff rests exclusively with the employer (The Manager and Directors) who should consider:

  • The safety of the children;
  • Any impact on the enquiry;
  • If suspended the staff member must under no circumstances, make contact with the any of the staff team at either of the Pre-School settings (Parkside or Porchester) or the family of the child concerned with the allegation.
  • If a suspended person is to return to work, appropriate help/ support should be given e.g. a phased return and/or provision of a mentor and plan of how to manage contact with any child/children who made the allegation.


The child’s interests are paramount, and their views and wishes, must be given careful consideration at all times.


Important aspects to consider throughout this process

  • Supporting those involved: children/parents involved, who must be informed throughout the investigation and be informed of the outcome of the disciplinary. Also supporting the person who is the subject of the allegation
  • Maintaining confidentiality
  • Accurate and detailed record keeping
  • The setting to look at the learning lessons from the allegation and revisit their policies and procedure to see how and why an allegation happened and put in new or more measures of safeguarding.


Further Guidance

LADO - 02380915535 or 07789616092

NSPCC factsheet “Managing allegations of abuse”

Working Together to Safeguard Children document

Document ID-


Policy adopted at meeting – Oct 2017

Reviewed by : Ladybirds Directors


Date reviewed



16/06/2023 ZMH

Oct 2017



 Feb 2018




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